We would like to make your online shopping experience with us as enjoyable and hassle free as possible. If you have any questions in regards to ordering or a purchase you have made, please feel free to email or call us and we will do our best to assist you with your enquiries.
Delivery is FREE within Australia.
- To guarantee delivery we recommend you send your parcel to your place of work or somewhere where there will be someone to receive it between 9am-5pm. If there isn't anyone at the residential address at the time of delivery a card will be left and your parcel will be redirected to the nearest depot (which ever is closest).
- We aim to get your order to you as soon as possible. Orders placed before 9.00am (AEST) Monday to Friday, where stock is available at our online warehouse, will be dispatched the same day or next working day. Orders placed after .00am (AEST) will be dispatched within 2 working days. During our busy sale periods please allow up to 2-3 days for your order to be dispatched.
- Shipping is FREE Australia wide.
- You will receive your order in approximately 2 - 8 working days. During our busy sale periods please allow up to 14 days.
- We must have correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
- We use National freight companies for all deliveries.
- In the unlikely case that an item you have purchased is sold out we will contact you so you can choose an alternative item or request a refund.
- Please note that payment verification is required prior to us shipping your order. Depending on your payment method this may add a small delay to your shipping time.